Empower Your Nursing Career

Are you ready to enhance your performance and meet your continuing education requirements in one impactful course? "Taming Chaos by Taking Control™" offers California nurses a dynamic learning experience, focusing on practical performance improvement techniques that you can apply immediately in your nursing professional environment.

Meet Your Continuing Education Needs

As a dedicated nursing professional, we understand that staying updated is not just a requirement, but also a necessity. This course provides 30 BRN-Approved Contact Hours, designed to meet your California licensing renewal and professional goals seamlessly.
Nurse, studying the Taming Chaos by Taking Control™ course in a hospital.

What You Will Learn:

Easy and Straightforward Steps for Performance Improvement

The QMAPS Performance Improvement Model:
- QUALITY: Identify a Study or Opportunity to Improve or Correct Problem
- MEASURE: Prepare Data as Evidence of Performance
- ANALYZE: Analyze and Interpret Data
- PERFECT: Implement Actions to Perfect Performance
- SUSTAIN: Continue and/or Adjust Improvement Actions until Goal is Sustained

Enhanced Decision-Making: Improvement techniques to make informed decisions quickly in high-pressure environments.

Effective Communication: Learn how to communicate effectively with your team, leading to better patient outcomes.

Performance Improvement Strategies: Gain insights into systematic approaches that identify, analyze, and optimize performance improvement.

Affordable Performance Improvement Training

Taming Chaos by Taking Control™ not only fulfills your 30 Board of Registered Nursing contact hours, but also enhances your career, delivering critical nursing skills through practical, expert-led lessons designed to take your career to the next level.

Course Details

  • Duration

    This comprehensive self-paced self-study course spans 5 chapters with accompanying PowerPoint decks for each chapter.

  • Mode

    Fully available online with flexible self-paced segments.

  • Contact Hours

    Provider approved by the California Board of Registered Nursing. Education Provider # 17800 for 30 Contact Hours.

Why Choose Us?

Expert Authors: Learn from leading healthcare professionals who bring real-world experiences into the self-study course.

Principal, Performance Improvement Strategist Gloria Bower-McLaughlin, MN, RN

Gloria is a consultant, author, and educator. Gloria has a Masters in Nursing Administration from the University of California, Los Angeles, and a Bachelor of Science and an Associate ofScience degree in Nursing from the Lorna Linda University School of Nursing.

Statistical Designer Frank Barro, MA

As a vital member of MB Healthworks LLC, Frank developed the QMAPS spread-sheet for the Taming Chaos by Taking Control self-study course. Frank has a Masters degree in mathematics with an emphasis in statistics from Claremont Graduate University, teaching math and statistics at the university level.

Principal, Professor Emeritus Eric J. McLaughlin

Dr. McLaughlin produced the PowerPoint deck for Taming Chaos by Taking Control. Dr. McLaughlin earned his Bachelors and Masters in Science degrees from the University of California at Davis, and his MBA and Doctorate from Claremont Graduate University.

Hear From Your Nursing Colleagues:

"This self-study course provides nurses with the philosophy, creativity, and strategies for performance improvement. I recommend it to all nurses."

- Cindie F., DNP, MSN/Ed, RN, PHN, CCRN

"MB HEALTHWORKS, LLC introduced a 5-Step unique performance improvement model: Taming Chaos by Taking Control™, to our large community hospital. As a hospital with a lack of resources, MB HEALTHWORKS was able to take performance improvement training to the front-line staff, as well as to the medical staff and hospital leadership. The results were astounding, significantly improving our hospital’s standing in several required performance improvement measured and tracked outcomes.

During the pandemic, Taming Chaos by Taking Control™ was transformed into a 30-contact hour self-study course. With the same philosophy, creativity, and strategies for performance improvement, this course provides front-line nursing staff with the inspiration to not only participate in performance improvement activities in the organization, but to better understand the importance of quality and safety for their patients. I recently took this course and I highly recommend it to all nurses."

"This course presented the material in an approachable and understandable way. Highly recommend."

- Julie S., MSN, RN

"Great CEU course which provided me the tools and skill set to improve patient safely and quality of care at the bedside. Collecting and analyzing data for quality improvement has always felt daunting, but this course presented the material in an approachable and understandable way. Highly recommend!"

"I highly recommend this course to nurses who want to learn more about performance improvement."

- Crystal D., MBA, BSN, RN

"This self-study course, Taming Chaos by Taking Control™, is simple, easy to follow, and relevant to any nurse working with patients. The 5-Step model for performance improvement follows a story of reassessment of pain within 30 minutes of parenteral injection for a 24-month study. The test questions are relevant to the course and answers can be found in the self-study course, or the PowerPoint deck. Most importantly, I loved being able to obtain all my 30-BRN contact hours in one amazing self-study course. I highly recommend this individual self-study course to nurses who want to learn more about performance improvement in the healthcare setting."

Cancellation Policy

A self-study course may be cancelled for a full refund within 30 days of purchase if a Certificate of Completion has not been issued. Cancellations must be in writing (an email notification is acceptable) to receive a full refund. Refunds will be issued within 30 days of the receipt of the cancellation.